In Episode #519, Nathan interviews Samir Smajic, one of the founders of GetAccept. GetAccept recently moved to San Francisco from Sweden because they are part of YC—a solution where you design, send, track, and market your proposals to get more deals digitally signed. Samir has a bunch of experience in project management, consulting, CRM, IT, computer software, business and more.
- Favorite Book? – Never Split the Difference
- What CEO do you follow? – N/A
- Favorite online tool? —Trello
- Do you get 8 hours of sleep?— No
- If you could let your 20-year old self, know one thing, what would it be? – “Doing whatever I felt good to do”
Time Stamped Show Notes:
- 01:55 – Nathan introduces Samir to the show
- 02:25 – Samir chooses skiing over snowboarding
- 02:35 – GetAccept helps sales reps close more deals by focusing on their sales document workflow
- 02:58 – GetAccept is a subscription-based SaaS business
- 03:07 – Average pay per user is $40/month or $200 per business/month
- 03:42 – GetAccept currently has 1,100 paying customers and 4,400 free customers
- 04:15 – Average MRR is $44K
- 04:20 – GetAccept was launched in December of 2015
- 04:47 – GetAccept already had revenue their first month
- 05:31 – Samir shares why GetAccept has a high conversation rate from free to paying customers
- 06:00 – GetAccept calls their customers to give them product information and ask them questions
- 06:50 – GetAccept helps their customers send their first contract
- 07:17 – Fully weighted CAC
- 07:35 – Total headcount expenses
- 08:28 – GetAccept has 200 new customers monthly
- 08:47 – GetAccept has paid marketing
- 09:09 – Spending is around $4000 for paid ads
- 09:20 – GetAccept’s biggest competitors explained
- 11:00 – Gross customer churn
- 12:00 – LTV
- 12:25 – GetAccept is currently based in San Francisco
- 12:49 – GetAccept had raised capital and is still open
- 14:20 – Samir’s focus is the growth of the company
- 14:34 – GetAccept has 4 co-founders
- 14:42 – If DocuSign offered to buy your business, would you accept?
- 15:30 – Connect with Samir on LinkedIn
- 17:10 – The Famous Five
3 Key Points:
- Focus on what YOU can do for your customers – assist them in ANY way possible.
- Doing the work you love and enjoy is more important than the bottom dollar.
- Let your competitors motivate you to improve what YOU are doing.
- Acuity Scheduling – Nathan uses Acuity to schedule his podcast interviews and appointments
- Drip – Nathan uses Drip’s email automation platform and visual campaign builder to build his sales funnel
- Toptal– Nathan found his development team using Toptal for his new business Send Later. He was able to keep 100% equity and didn’t have to hire a co-founder due to the quality of Toptal
- Host Gator– The site Nathan uses to buy his domain names and hosting for the cheapest price possible.
- Audible– Nathan uses Audible when he’s driving from Austin to San Antonio (1.5-hour drive) to listen to audio books.
- The Top Inbox – The site Nathan uses to schedule emails to be sent later, set reminders in inbox, track opens and follow-up with email sequences
- LinkedIn – Samir’s LinkedIn account
- Show Notes provided by Mallard Creatives